The issues affecting bank transfer and online payment confirmations have been resolved. Thank you for your patience.
If you need any assistance or have questions, please contact our support team at support@altery.com or via Telegram @altery_supportbot.
Posted Oct 28, 2026 - 11:28 UTC
Investigating
We’re investigating an issue causing some customers to see an error screen when confirming bank transfers and online payments. Our team is working to restore services as quickly as possible. We’ll share another update as soon as we have more information.
If you need any assistance or have questions, please contact our support team at support@altery.com or via Telegram @altery_supportbot.
Posted Oct 28, 2026 - 08:11 UTC
This incident affected: Altery cards (Сard transactions) and Payments (Send money to Altery client, Send money to bank account, Send money to bank card, Send money to crypto wallet).