All Systems Operational

About This Site

Welcome to the Altery status page — your go-to spot for real-time updates on how our systems are doing.

Want to stay in the loop for future updates? Simply hit the subscribe button above.

If you have any questions or spot something that doesn’t seem right, drop us an email at support@altery.com

Uptime over the past 90 days. View historical uptime.
API for Business ? Operational
Mobile app Operational
Telegram app Operational
Web portal Operational
Log in Operational
Sign up Operational
Account verification Operational
Payments Operational
90 days ago
99.94 % uptime
Today
Add money from your card Operational
Add money from bank Operational
Add money from crypto Operational
Send money to Altery client Operational
Send money to bank account Operational
Send money to bank card Operational
Send money to crypto wallet Operational
90 days ago
99.94 % uptime
Today
Currency exchange Operational
Altery cards Operational
Issuing Operational
Сard transactions Operational
Customer support Operational
Sandbox environment Operational
Website Operational
API for Business Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 29, 2025

No incidents reported today.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Payment Processing Delays
Resolved - The earlier issue causing payment processing delays for some UK-based customers has now been resolved. Payments are being processed normally again, and status updates in the portal are displaying correctly.
We’ll continue to monitor to ensure full stability. Thank you for your patience while we worked to restore normal service.
Oct 23, 18:56 UTC
Investigating - We’re currently experiencing payment processing delays affecting UK-based customers. As a result a number of payments may be temporarily delayed and status updates in the portal may not appear correctly. Our team is actively investigating the issue and working to restore normal service as soon as possible.

If you have any questions or need assistance, feel free to contact us at support@altery.com or via Telegram @altery_supportbot. Thank you for your understanding!
Oct 23, 17:21 UTC
Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Delays in Crypto Transaction Processing
Resolved - The incident has been resolved.
Oct 15, 17:30 UTC
Update - We are continuing to work on a fix for this issue.
Oct 15, 16:54 UTC
Identified - We’re currently seeing delays in crypto transaction processing due to an ongoing issue with our external service provider. Our team is actively monitoring the situation and coordinating with the provider to ensure a swift resolution.

All transactions remain secure, but confirmations may take longer than usual. We’ll provide updates as soon as more information is available.

If you have any questions or need assistance, feel free to contact us at support@altery.com or via Telegram @altery_supportbot. Thank you for your understanding!
Oct 15, 16:51 UTC
← Incident History Powered by Atlassian Statuspage